What Information We Hold and Why
When you open an account with us, we collect your name, email address, Indonesian phone number, and the payment method you register — whether that is DANA, OVO, GoPay or QRIS. We also log deposit and withdrawal timestamps so we can verify transactions and resolve any
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disputes you raise with our support team. Device identifiers and IP addresses are recorded for security screening, not for marketing profiling. We do not sell your data to third parties. Eligibility to hold an account and use payment rails depends on local law. Data gathered through
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QRIS and bank-linked wallets is processed under the same retention schedule as all other account data — deleted or anonymised within 12 months of account closure unless a legal hold applies.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.